Passkeys

Passkeys are a simple, secure alternative to passwords. With a passkey, you can sign in to your Scan & Pay account using your fingerprint, face scan, or screen lock.

Why use passkeys?

  • Better security: Passkeys cannot be shared, copied, written down, or accidentally given away, making them highly resistant to phishing.
  • Easier sign-in: Verify it's you quickly without remembering a password.
  • Privacy first: Your biometric data (fingerprint or face scan) stays securely on your device and is never shared with Scan & Pay.

Setting up a passkey

Important:

Only create passkeys on devices you personally own. Once a passkey is created, anyone who can unlock your device can access your Scan & Pay account.

When you create a passkey, you opt in to a fast, password-less sign-in experience.

  1. 1

    Sign in to your account

    Go to your Security settings in the Business Portal.

  2. 2

    Create Passkey

    Follow the on-screen prompts from your operating system to set up your fingerprint, face, or screen lock.

Device Requirements

To use passkeys, you'll need a supported device and browser:

  • Phones: iOS 16+ or Android 9+ with screen lock enabled.
  • Computers: macOS Ventura, Windows 10, or ChromeOS 109+.
  • Browsers: Modern versions of Chrome, Safari, Edge, or Firefox.

Tip: For Apple devices, ensure iCloud Keychain is turned on. To use a passkey from your phone to sign in on a computer, ensure Bluetooth is enabled on both devices.

Managing your passkeys

You can remove a passkey at any time from your account settings. If you lose a device, simply sign in from another device and remove the passkey associated with the lost device.

If you prefer, you can always choose "Try another way" at sign-in to use a password or one-time code instead.